If you have not paid, you can cancel your booking through the ‘cancel‘ link in your emails. If you have any trouble, please email stay@charlotteplains.com.au.
If you need to make changes, please click on the “Edit” button at the bottom of your booking reservation. However, you cannot edit a booking once it is Paid – you must contact a member of staff.
Please click here to see our Payment and Refund Policy.